Case studies

Challenge

TechWorks struggled with scheduling conflicts, unauthorized equipment use, and manual billing. Staff spent 15+ hours per week on administrative tasks.

Solution

Implemented StudioShopOS with space-specific protocols for their 3D printing lab, wood shop, and electronics area. Training gating prevented unauthorized use. Automated billing and print management eliminated manual invoicing.

Results

• 60% reduction in staff time on booking and billing
• 25% increase in equipment utilization
• 0 unauthorized equipment use incidents
• 100% automated billing (previously manual)

Challenge

Urban Forge had multiple safety incidents due to members using equipment without proper training. Manual training tracking was error-prone.

Solution

Deployed StudioShopOS training and certification system. All equipment access is now gated by certification level. Space-specific protocols enforce safety checks before equipment use.

Results

• 0 safety incidents since implementation
• 100% training compliance tracking
• 40% reduction in training administration time
• Improved member confidence in equipment safety

Challenge

CraftLab needed to standardize operations across multiple spaces (metal shop, wood shop, textiles, ceramics). Each space had different protocols, making training and compliance difficult.

Solution

Built space-specific protocols for each area using StudioShopOS protocol builder. Standardized training tracks while maintaining space-specific requirements. Centralized reporting across all spaces.

Results

• Standardized operations across 4 spaces
• 50% faster onboarding for new members
• Complete audit trail for insurance compliance
• 30% increase in member satisfaction scores

Challenge

PrintLab managed print jobs manually with PaperCut and spreadsheets. No accountability for print costs, frequent disputes, and staff spent hours reconciling print usage.

Solution

Replaced PaperCut and spreadsheets with StudioShopOS print management. Integrated print release queues, automated usage tracking, and billing. Members see real-time print costs before releasing jobs.

Results

• Eliminated PaperCut subscription ($2,400/year saved)
• 100% automated print billing
• 30% reduction in print waste
• Zero print cost disputes

Challenge

Fabrication Hub operates 3 locations with different equipment and protocols. Managing members, bookings, and billing across locations was chaotic. No centralized reporting.

Solution

Deployed StudioShopOS multi-location platform. Centralized member management with location-specific protocols. Unified reporting across all locations. Location-based access control.

Results

• Unified operations across 3 locations
• 40% reduction in administrative overhead
• Centralized reporting and analytics
• Standardized protocols with location flexibility