Security & reliability you can trust
Enterprise-grade security, audit logs, access controls, backups, and data retention. Your studio data is protected.
Security features
Access Controls
Role-based access control (RBAC) ensures staff and members only see what they need. Granular permissions for sensitive operations.
- Role-based access control (RBAC)
- Granular permission settings
- Multi-factor authentication (MFA)
- Session management
- IP allowlisting (enterprise)
Audit Logs
Complete audit trail of all system actions. Track who did what, when, and from where. Essential for compliance and security.
- Complete action logging
- User activity tracking
- Protocol execution logs
- Data access records
- Exportable audit reports
Data Backups
Automated daily backups with point-in-time recovery. Your data is protected against loss, corruption, or ransomware.
- Automated daily backups
- Point-in-time recovery
- Encrypted backup storage
- 30-day retention (default)
- Extended retention available
Data Encryption
Data encrypted in transit (TLS 1.3) and at rest (AES-256). Industry-standard encryption protects your sensitive information.
- TLS 1.3 for data in transit
- AES-256 encryption at rest
- Encrypted database backups
- Secure API communications
- PCI DSS compliance (payments)
Data Retention
Configurable data retention policies. Keep what you need, delete what you don't. GDPR and CCPA compliant options available.
- Configurable retention periods
- Automated data purging
- GDPR compliance options
- CCPA compliance options
- Export before deletion
Privacy & Compliance
Built with privacy in mind. Member data is protected. Compliance with GDPR, CCPA, and industry standards.
- GDPR compliance
- CCPA compliance
- Privacy by design
- Data processing agreements
- Regular security audits
Reliability
Your studio operations depend on reliable systems
99.9% Uptime SLA
Enterprise-grade infrastructure ensures your makerspace operations run smoothly. 99.9% uptime guarantee for Scale Ops plans.
Redundant Infrastructure
Multi-region hosting with automatic failover. Your data and services are protected against regional outages.
24/7 Monitoring
Continuous monitoring of system health, performance, and security. Proactive alerts and rapid incident response.
Disaster Recovery
Comprehensive disaster recovery plan with tested procedures. Your operations can recover quickly from any incident.
Compliance & certifications
Security certifications and compliance are ongoing priorities. Contact us for current status and detailed security documentation.
Questions about security?
Contact us to learn more about our security practices and compliance certifications.
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